Lyric Opera of Kansas City
The Aspen Leadership Group is proud to partner with Lyric Opera of Kansas City in the search for a Director of Marketing and Communications.
Reporting to the General Director and Chief Executive Officer, the Director of Marketing and Communications will be responsible for the strategy, implementation, evaluation, and achievement of earned ticket revenue goals and for the development and effective implementation of communications. The Director of Marketing and Communications will provide clear and consistent leadership and oversight of the Marketing and Ticketing and Patron Services (T&PS) teams. The Director of Marketing and Communications will develop short-term and long-term marketing and communications plans in support of LOKC productions, publications, and events.
The Director of Marketing and Communications will manage the Company’s brand identity both internally and externally. The Director of Marketing and Communications will track and analyze sales and attendance data to monitor and improve the Company’s sales performance. In cooperation with the Chief Financial Officer, the Director of Marketing and Communications will generate relevant financial analysis to assist in developing ongoing strategies to maximize ticket revenue and to create and monitor the annual budgets for both Marketing and T&PS teams.
The Director of Marketing and Communications will be an integral partner in the creation and implementation of community engagement programming, working in conjunction with the General Director and CEO, Senior Leadership Team, and other key staff. The T&PS team is responsible for providing excellent customer service to patrons and the sale and distribution of tickets for LOKC performances.
Located in the heart of Kansas City’s Crossroads Arts District, Lyric Opera creates transformational opera experiences through its performances and through its outreach and education initiatives. It develops talent, repertoire, programs, and productions that bring the best of Lyric Opera of Kansas City to the world. The Company mounts productions that enrich the community it serves, and as well reflects the highest artistic standards of the profession. Lyric Opera offers innovative programs designed to further music and arts education both in schools and in the community. These programs, as well as its innovative productions of classic and contemporary operas, make Lyric Opera of Kansas City indispensable to the community.
A bachelor’s degree in Marketing or Arts Administration from an accredited baccalaureate program or an acceptable equivalent is required for this position as is at least five years of experience producing outstanding results. An advanced degree is preferred. All applications must be accompanied by a cover letter and résumé. Cover letters should be responsive to the mission of Lyric Opera of Kansas City. Lyric Opera of Kansas City is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Out of concern for the health and safety of its employees during the COVID-19 pandemic, the physical offices of Lyric Opera of Kansas City remain closed. The Lyric Opera of Kansas City continues to monitor this health crisis and is following safety recommendations from the Centers for Disease Control (CDC), and its state and local government and health departments. Team members are working remotely. Staff, senior leadership team, and other meetings are being held via Zoom or phone conference.
- Min Education: BA/BS/Undergraduate
- Min Experience: 5-7 Years